top links
top shadow		  
lft_mid
Google logorgt_mid
homeswitchstoreEARTHLINK TOOLSMEMBER CENTERtab_rgt
DIAL UPHIGH SPEEDwirelessbusinessextras

mclemson | Symantec Connect Community
Video Screencast Help
Search Video Help Close Back
to help
Not able to make it to Vision this year? Get a sampling in the Best of Vision on Demand group.

mclemson

Member Profile

mclemson
Trusted Advisor
Accredited


Job Title: Senior Systems Engineer
Web Site: http://www.intuitivetech.com/
Member for: 4 years 51 weeks
Blog: View recent blog entries

Symantec Accreditations

Symantec Technical Specialist (STS)
  • Altiris Client Management Suite 7.1
  • Symantec Endpoint Protection 12.1
  • Symantec Management Platform 7.1
  • Symantec Messaging Gateway 9.5
Contribution Stats
385
Solutions
19
Forum Threads
3,158
Comments
0
Blog Entries
3
Ideas
0
Articles
0
Videos
0
Downloads
0
Events
10
Groups Joined

mclemson's Activity

Show:
blog entry comment 17 May 2012
mclemson commented on: Kinect with Connect!
Leslie, do you have any pictures of folks participating in the Kinect contest?  It was pretty awesome to watch.
discussion comment 03 May 2012
mclemson commented on: How do you edit the Disk Image List?
It's likely the image was not deleted properly.  Please review this KB: http://www.symantec.com/docs/HOWTO60796 You must delete it from the NS as a resource, but also manually from the disk.  In this case, if it's in the ...
discussion comment 03 May 2012
mclemson commented on: Custom Inventory Troubleshooting
Excellent!  Remember, DELETE is a heavy-handed approach, so use UPDATE in any future troubleshooting to simply set DataHash to a NULL value.
discussion comment 02 May 2012
mclemson commented on: Custom Inventory Troubleshooting
It could be outdated DataHash values.  Try picking a problem computer and instead of deleting it, running this statement: DELETE FROM ResourceUpdateSummary WHERE ResourceGuid='ResourceGuid of problem computer' AND ...
discussion comment 02 May 2012
mclemson commented on: Application of 7.1 SP2 -Anyone had a good experience?
http://www.symantec.com/docs/TECH180832
discussion comment 02 May 2012
mclemson commented on: Create Task to execute a NS Scheduled task Manually
Nope, this is the method if they need to be run by an automated action vs. manually clicking them.
discussion comment 02 May 2012
mclemson commented on: Custom Inventory Troubleshooting
Have you tried updating the script so that rather than commenting out an Else condition, it actually fails with an error code?  This could help you see if your problem is in data gathering and NSE submission, or if the script is somehow ...
discussion comment 01 May 2012
mclemson commented on: Getting Error Message while creating Detection Rule
You need an account with the 'Symantec Administrator' role to modify security.  Are you the primary manager of Altiris at your organization?  If so, you may want to log in as the Application Identity (service account) and add ...
discussion comment 25 Apr 2012
mclemson commented on: PM 7.1 error
For a client today, Microsoft was missing as a product.  7.1 SP2.  We clicked 'Update' so that Microsoft appeared as a product; unchecked Incremental; ran PMImport immediately.  3-4 hours later, PMImport completed a full ...
discussion comment 24 Apr 2012
mclemson commented on: Enable clients to communicate after fresh install
Plan for 30% performance overhead for HTTPS. You will need to ensure IIS is configured for HTTPS and the solution as well.  You will also need to install the SSL certificate on the clients, assuming it's a self-signed certificate. ...
discussion comment 24 Apr 2012
mclemson commented on: need help to use count
  SELECT arp.DisplayName,arp.DisplayVersion,COUNT(arp._ResourceGuid) FROM Inv_AddRemoveProgram arp WHERE arp.DisplayName LIKE 'Snagit%' AND arp.InstallFlag=1   This will give you a count for all computers that have ...
discussion comment 24 Apr 2012
mclemson commented on: MS Security update Policy Execution
Reports > All Reports, then expand Reports > Software > Patch Management > You have Compliance Summary within Compliance, and the Windows Compliance by.. reports as well within this folder. The Diagnostics folder contains Software ...
discussion comment 24 Apr 2012
mclemson commented on: Where can I get an Altiris 6.1 manual?
  Use AeXPatchUtil.exe: http://www.symantec.com/docs/HOWTO4198 http://www.symantec.com/docs/HOWTO9770 This should answer 1-3. Regarding #4, are you familiar with using policies and tasks in Altiris to run scripts, install software, ...
discussion comment 24 Apr 2012
mclemson commented on: Running Altiris Patch Installation from command line or remotely
Use AeXPatchUtil.exe: http://www.symantec.com/docs/HOWTO4198 http://www.symantec.com/docs/HOWTO9770 This should answer 1-3. Regarding #4, are you familiar with using policies and tasks in Altiris to run scripts, install software, collect ...
discussion comment 24 Apr 2012
mclemson commented on: Where are the release notes for ITMS 7.1 SP2b
Yes, it's just the addition of pcAnywhere.  Symantec didn't want to be publishing a version with known security issues.
discussion comment 23 Apr 2012
mclemson commented on: SA account in SQL which is in use to install NS , we wants to changed the SA account with new user for Symantec _CMDB
Check to confirm that you have followed all steps in the KB, including using some of the manual registry methods to confirm the change or force the change.  Mistral has linked the correct KB below.
discussion comment 23 Apr 2012
mclemson commented on: Report Parameter
Correct.  today-31 is the correct way to do this.  You can see elsehwere in the .xml they use day-1.
discussion comment 23 Apr 2012
mclemson commented on: Getting Error Message while creating Detection Rule
It would be easiest, but not necessarily best, to add them to this role.  It would definitely work!  However, if time allows and you can troubleshoot issues, it is best to create a custom role that only provides the minimum permissions ...
discussion comment 23 Apr 2012
mclemson commented on: Altiris unmanaged computer update to managed
Ensure port 80 is open between clients and the server if using HTTP, 443 if using HTTPS.  You can verify this using telnet, e.g. from a command prompt, telnet altiris-server.yourdomain.com 80. You should also check in IIS that you are not ...
discussion comment 23 Apr 2012
mclemson commented on: software managed delivery in asdk 2
Why are you using ASDK?  I noticed this in another thread here on the Connect forums as well.  The ASDK is not needed except by developers.  If you want to create a Software Resource that you deploy with a Managed Software ...

Technical Support

Symantec.com

Store

Community Stats

Total Content Items
Members
269,414