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Joel Smith | Symantec Connect Community
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Joel Smith

Member Profile

Joel Smith
Symantec Employee


Job Title: Sr Pincipal Support Engineer
Member for: 5 years 2 weeks
Contribution Stats
0
Solutions
0
Forum Threads
45
Comments
12
Blog Entries
0
Ideas
144
Articles
0
Videos
2
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0
Events
2
Groups Joined

Joel Smith's Activity

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New article 03 Feb 2012
Recent news revealed source code theft from Symantec back in 2006. At the time this article was published, only one product still contained code that the source code revealed vulnerabilities: pcAnywhere. The current version of pcAnywhere is safe from these vulnerabilities as long as the correct pa
New article 01 Feb 2012
The Software Management model stems from the Software Resource Model, or the SRM. The SRM is used by the Platform and many Solutions, tying together the sometimes disparate frameworks different Solutions use to manage or otherwise track Software. This article covers how the base Resource Model wor
New article 13 Dec 2011
Inventory Rules fulfill the roles of Detection or Applicability checks in relation to a Managed Software Delivery Policy. They represents a check on an agent computer system and can only return the values of true/false, or fail in the case of an incorrectly written rule. An Inventory Rule is store
New article 13 Sep 2011
This list of Reports is provided as a static list at the time this article was published. The details for this report came from an installation of Symantec ITMS Suite on version 7.1 SP1 (for all Platform and Solution versions). This is provided to help identify if reports are available based on wh
New article 06 Sep 2011
I've compiled a list of known issues, reported by Symantec customers, for Symantec Inventory Solution in both 7.0 and 7.1. This list contains the following details: Defect number - used by Symantec to track the known issue. Found in Version - This is the version the issue was orgin
New article 06 Sep 2011
Tracking Deployments     Task Server Statuses     Provided Reports Conclusion Tracking Deployments After you've setup your Quick or Managed Deliveries, now you need the ability to track the deployments. This can be accomplished in two basic ways: Task Se
New article 02 Sep 2011
I've compiled a list of known issues, reported by Symantec customers, for Symantec Software Management in both 7.0 and 7.1.  This list contains the following details: Defect number - used by Symantec to track the known issue. Found in Version - This is the version the issue was org
New article 02 Sep 2011
The Software Portal     Common Terms and Acronyms     Software Publishing        Software Resource Publishing        Managed Software Delivery Policy (MSD) Publishing     Software Request        User Resources Intro        User Interact
New article 01 Sep 2011
The Activity Center     Software Categories     Where Is My Software?     Drag and Drop Managing Software Products     Reviewing Known Products     Creating Software Products The Activity Center The name has changed, possibly to "Enhanc
New article 31 Aug 2011
Task Settings Sequencing     Scheduling Rules Manual Execution Software Publishing Task Settings You can also add any Task Server Task to a Managed Delivery. The following example illustrates how to accomplish this: In the Managed Software D
New article 30 Aug 2011
Managed Software Delivery     General Configuration     Software Resource Settings     Advanced Options Managed Software Delivery Managed Software Delivery Policies are the intelligent way to deploy and manage software. These policies are versatile, and enable you
New article 29 Aug 2011
Quick Delivery     Advanced Configuration     Targeting and Scheduling     Task Server Quick Delivery As the name implies, Quick Delivery is primarily used for single Software Deployment events. Other uses, such as running commands or other scripts, can also be us
New article 26 Aug 2011
Software Resource     Import Method Manual Creation     Software Component Details     Package     Command-Line     Rules        Static File Expression     Associations     File Inventory     Software Publishing Software
New article 25 Aug 2011
This white paper provides valuable information for anyone leveraging Software Management in the Symantec Management Platform (Notification Server) environment. Learn the tips and tricks for using Software Management successfully. Warnings, recommendations, explanations, and best practices are cove
New article 21 Mar 2011
This article provides a method to successfully complete an installation of an application that requires a reboot in the middle of the installation process. This does not include handling reboots after an installation is complete, but when a reboot is required in the middle of the installation for
New article 15 Feb 2011
Troubleshooting issues where the Software Portal is not working correctly can be challenging. Much of what happens is not visible in either the Software Portal itself, or through the Symantec Management Console. This white paper provides greater details in how the Software Portal works, which shou
New article 15 Feb 2011
Troubleshooting issues where the Software Portal is not working correctly can be challenging. Much of what happens is not visible in either the Software Portal itself, or through the Symantec Management Console. This white paper provides greater details in how the Software Portal works, which shou
New article 14 Feb 2011
Troubleshooting issues where the Software Portal is not working correctly can be challenging. Much of what happens is not visible in either the Software Portal itself, or through the Symantec Management Console. This white paper provides greater details in how the Software Portal works, which shou