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Symantec Connect - Security - Discussions http://www.symantec.com/connect/security/forums/feed en SEP 11.05 Client install has no progress on SBS 2008 http://www.symantec.com/connect/forums/sep-1105-client-install-has-no-progress-sbs-2008 <p>We are setting up a new SBS 2008 server.&nbsp; We are using SEP 11.05&nbsp; SEPM installed flawlessly and works well on the server.</p> <p>When we go to install SEP (64bit) the installation process just sits there.&nbsp; The SEP_INST.log file is only at 1kb and goes no further.&nbsp;&nbsp; There are no entries in the Event Viewer&nbsp;about any installation process starting or failing.</p> <p>I am baffled by this behavior.&nbsp; I have checked for the Pending registry keys of which there are none.&nbsp; UAC is turned off.&nbsp; I have tried server reboots and it still will not install.</p> <p>I look forward to some ideas and a solution.</p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/sep-1105-client-install-has-no-progress-sbs-2008#comments 11.x Endpoint Protection (AntiVirus) Installing Windows Troubleshooting Security Sat, 20 Mar 2010 22:20:29 +0000 REBOOTWNY 1250951 at http://www.symantec.com/connect Scan omissions http://www.symantec.com/connect/forums/scan-omissions <p>Can someone explain to me why there are scan omissions during scheduled FULL scans? I understand there is an issue with busy and or compressed files. For example, on a client one&nbsp;scheduled scan reported 2,848,810 files and the other 1,085,105 files; a difference of 1.7 million files!?</p> <p>Thanks!</p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/scan-omissions#comments 11.x Endpoint Protection (AntiVirus) Documentation Reporting Security Sat, 20 Mar 2010 18:17:14 +0000 rickd 1250901 at http://www.symantec.com/connect Can not get Chat support / Norton file error 1316 http://www.symantec.com/connect/forums/can-not-get-chat-support-norton-file-error-1316 <p>I tried to do a chat, but the file they had me to download will not install.&nbsp;<br /> File nae: SymADataWeb.msi<br /> Give me Error 1316 network error<br /> I are ran in administrator mode, and I have unblocked, I have turned antivirus and fire wall off and still get same error.</p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/can-not-get-chat-support-norton-file-error-1316#comments Security Information Manager Error messages Troubleshooting Security Sat, 20 Mar 2010 17:36:09 +0000 alpine4133 1250881 at http://www.symantec.com/connect Combined Message Queue Size http://www.symantec.com/connect/forums/combined-message-queue-size <p>Dear Adnan</p> <p>Thanks your valuable support.<br /> **************************************<br /> Please find a mail that I recived from SBG.<br /> ----- Original Message ----- From: <a class="moz-txt-link-rfc2396E" href="mailto:postmaster@kfupm.edu.sa">&lt;postmaster@kfupm.edu.sa&gt;</a><br /> To: <a class="moz-txt-link-rfc2396E" href="mailto:postmaster@kfupm.edu.sa">&lt;postmaster@kfupm.edu.sa&gt;</a><br /> Sent: Saturday, March 20, 2010 1:34 PM<br /> Subject: Symantec Brightmail Gateway Alert Notification</p> <p></p> <blockquote type="cite"><p> Symantec Brightmail Gateway Alert Notification for <a class="moz-txt-link-abbreviated" href="mailto:postmaster@kfupm.edu.sa">postmaster@kfupm.edu.sa</a></p> <p> ======================= ALERT NOTIFICATION ================================</p> <p> The combined message queue for the following Scanners is larger than 1048576 KB</p> <p> Scanner&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Combined Message Queue Size (KB)<br /> ---------------------------------------------------------------------------<br /> antispam2.kfupm.edu.sa&nbsp;&nbsp; 1069635<br /> ---------------------------------------------------------------------------</p> <p> ===========================================================================</p> <p> PLEASE DO NOT REPLY TO THIS MESSAGE. This email was sent from a<br /> notification-only address that cannot accept incoming e-mail.</p></blockquote> <p>***************************************</p> <p> Is it an error or a notification only.?<br /> Kindlu update</p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/combined-message-queue-size#comments Brightmail Gateway Security Sat, 20 Mar 2010 13:25:16 +0000 Ashruakkode 1250851 at http://www.symantec.com/connect SEP 11 "Installation Interrupted" http://www.symantec.com/connect/forums/sep-11-installation-interrupted <p>I am attempting to install Endpoint version 11 on my home computer (licensed for civilian home use by the Department of Defense). I have attempted several of the fixes posted in other forums. Any help that you can provide would be much appreciated!</p> <div class="item-list"><ul class="attachment-list"><li class="first last"><a href="http://www.symantec.com/connect/sites/default/files/SEP_INST.pdf">SEP_INST.pdf</a></li> </ul></div><div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/sep-11-installation-interrupted#comments Endpoint Protection (AntiVirus) Security Sat, 20 Mar 2010 11:53:06 +0000 sixpence 1250831 at http://www.symantec.com/connect SEP clients are not reflecting under replication server http://www.symantec.com/connect/forums/sep-clients-are-not-reflecting-under-replication-server <p> Hi all,</p> <p> SEP clients are directly taking updated from main management server. How to point same to replication serevr.</p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/sep-clients-are-not-reflecting-under-replication-server#comments 11.x Endpoint Protection (AntiVirus) Security Sat, 20 Mar 2010 07:25:04 +0000 sanoj 1250801 at http://www.symantec.com/connect Qurantine message release problem http://www.symantec.com/connect/forums/qurantine-message-release-problem <p> <br /> Dear Adnan</p> <p>When we try to release our quarantied messages,we were not able to release massages and have been getting the following error</p> <p><img alt="" src="https://antispam.kfupm.edu.sa:41443/brightmail/images/Icon_Warning.gif" /><img alt="" height="1" src="https://antispam.kfupm.edu.sa:41443/brightmail/images/Spacer.gif" width="3" /> Cannot release the message. It has either been released or was unable to contact the SMTP host.</p> <p>Kindly help</p> <p>Regards<br /> Ashraf</p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/qurantine-message-release-problem#comments 11.x Endpoint Protection (AntiVirus) Security Sat, 20 Mar 2010 07:20:24 +0000 Ashruakkode 1250791 at http://www.symantec.com/connect File Hash from SEP 11... http://www.symantec.com/connect/forums/file-hash-sep-11 <p>How do I convert a file hash from sep 11? I am part of an operation where sometimes SEP 11 fails to log the file name for one reason or another. I would like to know how to convert the file hash accordingly thus getting a file name. Thanks.</p> <p>Brian</p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/file-hash-sep-11#comments Endpoint Protection Small Business Security Sat, 20 Mar 2010 05:56:23 +0000 ekopalm 1250771 at http://www.symantec.com/connect SEP State Event Collector: Invalid Date Alert http://www.symantec.com/connect/forums/sep-state-event-collector-invalid-date-alert <p>Some of the events I receive from SEP State Event Collector generate&nbsp;an invalid date&nbsp;error, showing this as the Original Event Date:</p> <p>Original Event Date -- Thu Jan 01 00:00:00 PST 1970</p> <p>Has anyone else seen an issue like this?</p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/sep-state-event-collector-invalid-date-alert#comments Security Information Manager Security Sat, 20 Mar 2010 01:59:28 +0000 UltraMagnus 1250711 at http://www.symantec.com/connect Question About SEPM Manager Logs - Network Attack? http://www.symantec.com/connect/forums/question-about-sepm-manager-logs-network-attack <p> So, It seems I have a &quot;trojan&quot; on my computer that SEP is not picking up on one of my local computers, but SEPM is logging and notifying me regarding the attack.&nbsp; Eventually the continuous probing / scanning of ports blocks the client computer out of existance for awhile, then back online-- unfortunately this annoyance blocks the client computer from accessing network features + shared resources (printers network drives etc)&nbsp; -- here is a log detail generated by sepm monitor.</p> <p> &nbsp;</p> <table border="0" width="500"> <tbody> <tr> <td valign="top" width="125"> <b>Event Description:</b></td> <td class="Menue" width="375"> Somebody is scanning your computer. Your computer&#39;s UDP ports: 1900, 3702, 50809, 45507 and 42659 have been scanned from 192.168.100.201.</td> </tr> <tr> <td valign="top" width="125"> <b>Attack Type:</b></td> <td class="Menue" width="375"> Port Scan</td> </tr> <tr> <td valign="top" width="125"> <b>Event Time:</b></td> <td class="Menue" width="375"> 03/19/2010 21:06:52</td> </tr> <tr> <td valign="top" width="125"> <b>Remote Host IP:</b></td> <td class="Menue" width="375"> 192.168.100.201</td> </tr> <tr> <td valign="top" width="125"> <b>Occurrence:</b></td> <td class="Menue" width="375"> 1</td> </tr> <tr> <td valign="top" width="125"> <b>Alert:</b></td> <td class="Menue" width="375"> 1</td> </tr> <tr> <td valign="top" width="125"> <b>Begin Time:</b></td> <td class="Menue" width="375"> 03/19/2010 21:07:06</td> </tr> <tr> <td valign="top" width="125"> <b>End Time:</b></td> <td class="Menue" width="375"> 03/19/2010 21:07:06</td> </tr> <tr> <td valign="top" width="125"> <b>Domain Name:</b></td> <td class="Menue" width="375"> Default</td> </tr> <tr> <td valign="top" width="125"> <b>Site Name:</b></td> <td class="Menue" width="375"> Symantec Media Vault</td> </tr> <tr> <td valign="top" width="125"> <b>Server Name:</b></td> <td class="Menue" width="375"> HomeServer</td> </tr> <tr> <td valign="top" width="125"> <b>Group Name:</b></td> <td class="Menue" width="375"> Global\Symantec Media Vault</td> </tr> <tr> <td> <b>Computer Name</b></td> <td class="Menue"> &nbsp;</td> </tr> <tr> <td width="150"> <b>Current:</b></td> <td class="Menue"> HomeServer</td> </tr> <tr> <td width="150"> <b>When event occurred:</b></td> <td class="Menue"> HomeServer</td> </tr> <tr> <td colspan="2"> &nbsp;</td> </tr> <tr> <td width="125"> <b>IP Address</b></td> <td class="Menue" width="375"> &nbsp;</td> </tr> <tr> <td width="150"> <b>Current:</b></td> <td class="Menue"> 192.168.100.200</td> </tr> <tr> <td width="150"> <b>When event occurred:</b></td> <td class="Menue"> 229.157.60.79</td> </tr> <tr> <td colspan="2"> &nbsp;</td> </tr> <tr> <td valign="top" width="125"> <b>Operating system:</b></td> <td class="Menue" width="375"> Windows Server 2003 Family Standard Edition</td> </tr> <tr> <td valign="top" width="125"> <b>Location Name:</b></td> <td class="Menue" width="375"> Default</td> </tr> <tr> <td valign="top" width="125"> <b>User Name:</b></td> <td class="Menue" width="375"> Administrator</td> </tr> <tr> <td valign="top" width="125"> <b>Severity:</b></td> <td class="Menue" width="375"> Minor</td> </tr> <tr> <td valign="top" width="125"> <b>Local MAC:</b></td> <td class="Menue" width="375"> 01005E****</td> </tr> <tr> <td valign="top" width="125"> <b>Remote MAC:</b></td> <td class="Menue" width="375"> 001D60****</td> </tr> <tr> <td valign="top" width="125"> <b>Hardware Key:</b></td> <td class="Menue" width="375"> BF6956C1A8429***************</td> </tr> <tr> <td valign="top" width="125"> <b>Network Protocol:</b></td> <td class="Menue" width="375"> UDP</td> </tr> <tr> <td valign="top" width="125"> <b>Traffic Direction:</b></td> <td class="Menue" width="375"> Inbound</td> </tr> <tr> <td valign="top" width="125"> <b>Send SNMP trap:</b></td> <td class="Menue" width="375"> 1</td> </tr> <tr> <td valign="top" width="125"> <b>Remote Host Name:</b></td> <td class="Menue" width="375"> &nbsp;</td> </tr> <tr> <td valign="top" width="125"> <b>Hack Type:</b></td> <td class="Menue" width="375"> 0</td> </tr> <tr> <td valign="top" width="125"> <b>Application Name:</b></td> </tr> </tbody> </table> <p>Of course there is little to any information as to what is scanning the computers in local subnet, but at least i&#39;ve narrowed it down to one computer --&nbsp; but sep, full virus scan, nothing has come up... is there a method i can use within SEP on the local computer thats &quot;infected&quot; to monitor what program is causing this port scanning issue?&nbsp; Thanks, any help will be appreciated</p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/question-about-sepm-manager-logs-network-attack#comments 10.x Endpoint Protection (AntiVirus) Internet Security Threat Report Security Sat, 20 Mar 2010 01:36:18 +0000 Diesel2NV 1250701 at http://www.symantec.com/connect