hi

i have a DAG setup spread over 3mbx servers with mailbox server 1 and 2 spreading the active load (half mailbox are active on mbx server 1 and the other half on mbx server 2, mbx server 3 is in the DR site for DR purposes.

each mbx server has its own enterprise vault (v9.0.2) account and all was working fine till i moved a mailbox from 1 storage database (uk-db-01 to uk-db-04) to another which is active on a different mbx server. i now get the below error

Eventlog:
ComputerName=UK-EVAULT. User=Not specified Logfile=Symantec Enterprise Vault Type=Warning EventType=2 SourceName=Enterprise Vault Category=19 CategoryString=Archive Task EventCode=3357 EventID=-2147218147 TimeGenerated=20120208120004.000000-000 TimeWritten=20120208120004.000000-000 Message=This mailbox cannot be processed until the Exchange provisioning task has processed the corresponding user's details. Ensure that a provisioning group includes this user and run the provisioning task.

To disable these warnings, set the 'HideMissingPolicyInfoErrors' registry value to 1. See the documentation for further details.

Mailbox: /o=COMPANY/ou=LONDON/cn=RECIPIENTS/cn=USER

Message store: CN=UK-DB-01,CN=Databases,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=COMPANY,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=accel,DC=com

For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp

how do i resolve this, should i disable the mailbox for archiving under mbx server 1 and then enable for mbx server 2 or is there a more elegant way.

best regards