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http://www.symantec.com/connect/brightmail-gateway/forums/feed en http://www.symantec.com/connect/forums/sbg-803-upgrade-90-20-wipe-out-most-configuration <p> We are currently in the testing of SBG 8.0.3 on VMware.&nbsp; Today I noticed an upgrade to 9.0.20.&nbsp; I ran the update and the system rebooted.&nbsp; When I when back into Control Center, all of my custom configuration (Content Rules, Dictionaries, Spam Rules, Notifications) were gone!!!&nbsp; How do I get them back?&nbsp; I have a full backup from January 2010 that I could use to go back to 8.0.3 but am I going to have the same problem again.</p> <p> Any help????</p> <p> &nbsp;</p> <p> Doug</p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/sbg-803-upgrade-90-20-wipe-out-most-configuration#comments Brightmail Gateway Security Tue, 16 Mar 2010 18:45:00 +0000 mrmuggyd 1245261 at http://www.symantec.com/connect http://www.symantec.com/connect/forums/sbg-803-upgrade-90-20-failure <p> Hi all,</p> <p> We have an installation with 2x scanners and one control center.</p> <p> We have upgraded first the 2x scanners to 9.0-20 without any issues.</p> <p> When we tried to update the control center, we have the following error:</p> <p> Error During Software Update: An error has occurred during software update. Err Inappropriate ioctl for device.</p> <p> &nbsp;</p> <p> Any ideas?</p> <p> Scanners seem to connect without any issues but we do not have mail traffic!!!</p> <p> &nbsp;</p> <p> Thanks in advance,</p> <p> Nikos</p> <div class="field field-type-number-integer field-field-forum-solved-comment-id"> <div class="field-items"> <div class="field-item odd"> 3721781 </div> </div> </div> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/sbg-803-upgrade-90-20-failure#comments Brightmail Gateway LiveUpdate Security Tue, 16 Mar 2010 14:51:18 +0000 nia 1244811 at http://www.symantec.com/connect http://www.symantec.com/connect/forums/symnatec-mail-security-license-file <p>where can i get symnatec mail security license file(5.0.1)<br /> i have all symantec serial etc update information but lost slf license file kinldy help me out</p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/symnatec-mail-security-license-file#comments Brightmail Gateway Security Tue, 16 Mar 2010 11:03:21 +0000 HAROONKHANZ 1244521 at http://www.symantec.com/connect http://www.symantec.com/connect/forums/licensing-sps-30-ee-component <p>Hi,</p> <p>I've question about licensing policy for SPS 3.0 EE regarding Brightmai Gateway and Web Gateway components. How many licences I need to protect 100 users who use only 50 mail accounts and only 50 from them use Internet connections via Web Gateway ?</p> <p>Regards,</p> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/connect/groups/partner-group"><span>Partner Group</span></a></li> </ul></div> http://www.symantec.com/connect/forums/licensing-sps-30-ee-component#comments Brightmail Gateway Licensing Security Partner Group Mon, 15 Mar 2010 19:18:34 +0000 slawekp 1243871 at http://www.symantec.com/connect http://www.symantec.com/connect/forums/sms-active-directory-notification-agent <p>When I try and start the above agent I get the following error message</p> <p>&quot;Could not start the SMS Active Directory Notification Agent service on Local Computer.<br /> Error 1053: The service did not respond to the start or control request in a timely fashion.&quot;</p> <p>Any ideas on what could be causing this?&nbsp; We noticed this after rebooting our server this morning.&nbsp;</p> <p>We are running Symantec Mail Secuirty for SMTP and it appears that the last successful LDAP Synchronization occurred on February 21, 2010 and we cannot complete one without that service running.&nbsp;</p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/sms-active-directory-notification-agent#comments Brightmail Gateway Error messages Security Mon, 15 Mar 2010 18:14:18 +0000 SDCF 1243781 at http://www.symantec.com/connect http://www.symantec.com/connect/forums/spam-quarantine-login-url-changes-itself <p>I have set the URL to be <a href="http://server:41080/brightmail/">http://server:41080/brightmail/</a></p> <p>A&nbsp;user complained to me that they could not access the quarantine via the email they received this morning</p> <p>When looking at the email it showes the link as <a href="https://server.domain.com:41443/brightmail" title="https://server.domain.com:41443/brightmail">https://server.domain.com:41443/brightmail</a></p> <p>The gateway device is an 8300 and is at version 8.0.2-12.&nbsp; It has actually done this a couple times in the past.</p> <p>This device is only about a year and a half old.</p> <p>the bads news is that it changes on its own, the good news is that it has cut donw on so much spam that users very raley have to go to the quarantine.</p> <p>Is there a log&nbsp; I can search to see when it changed and why?</p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/spam-quarantine-login-url-changes-itself#comments Brightmail Gateway Troubleshooting Security Mon, 15 Mar 2010 14:42:20 +0000 Brentwood 1243381 at http://www.symantec.com/connect http://www.symantec.com/connect/forums/attachment-size <p> Hi,</p> <p>We are using SBG&nbsp;8.0.3 on VmWare ESX server.</p> <p>I want to see the attachment size of particular e-mail. Can anyone help me from where can I check the same?</p> <p>Thanks in advance to all.</p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/attachment-size#comments Brightmail Gateway Deploying Security Mon, 15 Mar 2010 08:55:16 +0000 Prashant Thumar 1242941 at http://www.symantec.com/connect http://www.symantec.com/connect/forums/update-brightmail-gateway-803-11-900-20 <p>Hello!</p> <p>We are thinking about updating our gateways from Brightmail Version 8 to 9.<br /> Who did the update already and got any problems afterwards?</p> <p>Regards<br /> Frank</p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/update-brightmail-gateway-803-11-900-20#comments Brightmail Gateway Security Mon, 15 Mar 2010 08:44:01 +0000 Frankenstein 1242921 at http://www.symantec.com/connect http://www.symantec.com/connect/forums/bap-baounc-attack-prevention <p> Dear Adnan</p> <p>Our oganization is willciing to configure BAP in SBG.</p> <p>I don't know from where we start it.</p> <p>Could you please inform the following.</p> <p>1.What is the BAP<br /> 2.What are the precations we have to take before applying this feature.<br /> 3.What are the adventages and disadventas of BAP.<br /> 4.Others</p> <p> Best Regards<br /> P T Ashraf</p> <p></p> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/bap-baounc-attack-prevention#comments Brightmail Gateway Security Sun, 14 Mar 2010 07:39:28 +0000 Ashruakkode 1242561 at http://www.symantec.com/connect http://www.symantec.com/connect/forums/one-outgoing-domain-fails-connection-timeout-or-no-mx-available-message <p>Hello, </p> <p>We have SBG 8.0.3-11 and it is working well except that there is one domain to which we cannot send email. That domain is receiving email from others and we are sending and receiving to others without any issues.&nbsp; I can send mail from an external ISP to this domain.<br /> &nbsp;</p> <p>The answer in the delivery queue is first &quot;no MXs available for this domain at present&quot;&nbsp;then &quot;450 4.4.1 [internal] Connection timed out&quot;</p> <p>I can do a DNS lookup for the domain on the SBG without any issue and both the A and MX record are their instantly.&nbsp; I have flused the DNS on the gateway.&nbsp; I can manually (telnet) send email from the same subnet without a problem to this domain.</p> <p>The IT people at that domain can see no problem.&nbsp; Our ISP can see no problem in their DNS.&nbsp; They have not blacklisted us.</p> <p>Can anyone offer a suggestion as to why this one domain should fail when mail is send from our mail server?</p> <p>In anticipation of a break through ...</p> <p>&nbsp;- Neil </p> <div class="field field-type-number-integer field-field-forum-solved-comment-id"> <div class="field-items"> <div class="field-item odd"> 3715251 </div> </div> </div> <div class="og_rss_groups"></div> http://www.symantec.com/connect/forums/one-outgoing-domain-fails-connection-timeout-or-no-mx-available-message#comments Brightmail Gateway Tip/How to Troubleshooting Security Fri, 12 Mar 2010 06:43:20 +0000 NeilB 1241031 at http://www.symantec.com/connect