| Please note that online ordering is automated and therefore much faster than placing an order by fax, e-mail, or phone because you are not limited by our business hours.
If you still prefer to order through our customer service, then please submit the following information:
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The product name and, if known, the product ID number
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The number of units you wish to order
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The name to which the product should be licensed
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Your billing address and, if applicable, delivery address
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Contact name, phone number and (if available) fax number
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The e-mail address for the order confirmation and invoice and, if different, the e-mail address for delivery
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The currency you would like to order in (if applicable)
If this information is complete, our customer service will be able to process your order without delay.
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Customer Service USA
(Language: English)
element 5 - Digital River GmbH
c/o Digital River Inc.
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
Phone: +1 952 646-5022 (for calls from outside the U.S.) or +1 800 406 4966 (for calls from inside the U.S.)
Fax: +1 952 646-4552
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Customer Service Europe
(Languages: German/English/French/Italian/Spanish/Portuguese)
element 5 - Digital River GmbH
c/o Digital River Ireland Ltd.
Unit 153
Shannon Free Zone West
Shannon Co. Clare
Ireland
Phone: +49 221 31088-30
Fax: +49 221 31088-29
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